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ELE USAL Strasbourg \u2013 Local Law Association
\nLast updated: October 23, 2025<\/p>\n
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Institut de Langue Espagnole ELE USAL STRASBOURG <\/p>\n <\/p>\n These General Terms of Sale (GTS) apply without restriction or reservation to all training services provided by ELE USAL Strasbourg, including:<\/p>\n <\/p>\n \u2013 Spanish language training actions (all levels A1 to C2 according to CEFR) <\/p>\n Acceptance:<\/strong>\u00a0Any registration for training implies full and unreserved acceptance of these GTS. In case of contradiction between these GTS and any other document, the GTS prevail.<\/p>\n <\/p>\n Contractual documents:<\/strong>\u00a0The training contract includes:<\/p>\n <\/p>\n These GTS<\/p>\n<\/li>\n The detailed training program<\/p>\n<\/li>\n The signed training contract or agreement<\/p>\n<\/li>\n The internal regulations<\/p>\n<\/li>\n<\/ol>\n <\/p>\n <\/p>\n <\/p>\n ELE USAL Strasbourg offers Spanish as a foreign language training at all levels in various formats:<\/p>\n <\/p>\n \u2013 Group courses: 3 to 8 participants maximum <\/p>\n <\/p>\n Each training includes:<\/p>\n <\/p>\n \u2013 Clearly defined and measurable pedagogical objectives <\/p>\n <\/p>\n \u2013 Native Spanish instructors with degrees and experience <\/p>\n <\/p>\n Minimum age:<\/strong>\u00a016 years (parental authorization required for minors aged 16 to 18) <\/p>\n <\/p>\n <\/p>\n Rates are expressed in euros including VAT and include:<\/p>\n <\/p>\n \u2013 Teaching fees <\/p>\n Not included:<\/strong><\/p>\n <\/p>\n \u2013 Textbooks (communicated at registration, approximately \u20ac20-30) <\/p>\n <\/p>\n \u2013 Former students: \u20ac100 discount on standard rate <\/p>\n <\/p>\n CPF (Personal Training Account):<\/strong><\/p>\n <\/p>\n \u2013 Certifying training courses necessarily with DELE exam <\/p>\n Individuals:<\/strong><\/p>\n <\/p>\n \u2013 Cash or installment payment (50% at registration, balance before start) <\/p>\n <\/p>\n Schedule:<\/strong><\/p>\n <\/p>\n \u2013 1st payment: 50% minimum at registration <\/p>\n Late payment:<\/strong><\/p>\n <\/p>\n \u2013 Suspension of course access in case of non-payment <\/p>\n <\/p>\n <\/p>\n Information request:<\/strong> by email, phone or web form<\/p>\n<\/li>\n Placement test:<\/strong> free and mandatory (except beginners)<\/p>\n<\/li>\n Pedagogical interview:<\/strong> definition of objectives and pathway<\/p>\n<\/li>\n Personalized quote:<\/strong> sent within 48h<\/p>\n<\/li>\n Training contract:<\/strong> electronic or paper signature<\/p>\n<\/li>\n Payment:<\/strong> according to agreed terms<\/p>\n<\/li>\n Summons:<\/strong> sent 7 days before training start<\/p>\n<\/li>\n<\/ol>\n <\/p>\n <\/p>\n \u2013 Identity document (copy) <\/p>\n <\/p>\n Minimum number:<\/strong> 3 participants to maintain a group.<\/p>\n <\/p>\n In case of insufficient numbers, ELE USAL reserves the right to:<\/p>\n <\/p>\n \u2013 Postpone the course to a later session (notification 7 days before) <\/p>\n Maximum number:<\/strong> 8 participants to guarantee pedagogical quality.<\/p>\n <\/p>\n <\/p>\n <\/p>\n In accordance with article L. 221-18 of the Consumer Code, you have 14 days to exercise your right of withdrawal without having to justify reasons or pay penalties.<\/p>\n <\/p>\n Starting point:<\/strong>\u00a0From contract signature <\/p>\n <\/p>\n More than 30 days before start:<\/strong><\/p>\n \u2013 Full refund minus administrative fees (\u20ac50)<\/p>\n <\/p>\n Between 15 and 30 days before:<\/strong><\/p>\n \u2013 30% withholding of total amount<\/p>\n <\/p>\n Between 8 and 14 days before:<\/strong><\/p>\n \u2013 50% withholding of total amount<\/p>\n <\/p>\n Less than 7 days before:<\/strong><\/p>\n \u2013 No refund (except force majeure)<\/p>\n <\/p>\n After training start:<\/strong><\/p>\n \u2013 No refund except duly justified force majeure (medical certificate, dismissal, unforeseeable professional transfer)<\/p>\n <\/p>\n 6.3 Cancellation or postponement by organization<\/strong><\/p>\n <\/p>\n In case of cancellation by ELE USAL Strasbourg (unavailable trainer, insufficient numbers, force majeure):<\/p>\n <\/p>\n \u2013\u00a0Notification:<\/strong>\u00a0At least 7 working days before scheduled start <\/p>\n Limited liability:<\/strong>\u00a0ELE USAL cannot be held responsible for costs incurred by trainee (transport, accommodation) in case of cancellation.<\/p>\n <\/p>\n <\/p>\n Considered as force majeure justifying cancellation or interruption without penalties:<\/p>\n <\/p>\n \u2013 Serious illness or accident with medical certificate <\/p>\n Mandatory supporting documents:<\/strong>\u00a0Official documents to be provided within 7 days<\/p>\n <\/p>\n <\/p>\n <\/p>\n \u2013 Provide training according to announced program <\/p>\n <\/p>\n \u2013 Respect schedules and required attendance <\/p>\n <\/p>\n <\/p>\n Attendance is\u00a0mandatory<\/strong>\u00a0at all scheduled courses.<\/p>\n <\/p>\n Minimum attendance rate required:<\/strong>\u00a080% to:<\/p>\n <\/p>\n \u2013 Obtain certificate of completion <\/p>\n <\/p>\n Justified absences<\/strong>\u00a0(medical certificate, imperative professional obligations):<\/p>\n <\/p>\n \u2013 Possibility of make-up according to trainer availability <\/p>\n Unjustified absences:<\/strong><\/p>\n <\/p>\n \u2013 No compensation or make-up <\/p>\n Mandatory reporting:<\/strong><\/p>\n <\/p>\n \u2013 Before course start by email:\u00a0info@strasbourg-eleusal.com<\/span><\/a> <\/p>\n Repeated delays:<\/strong>\u00a0May result in exclusion from current course to avoid disrupting the group.<\/p>\n <\/p>\n <\/p>\n <\/p>\n Initial evaluation:<\/strong><\/p>\n <\/p>\n \u2013 Free written and oral placement test <\/p>\n Continuous evaluation:<\/strong><\/p>\n <\/p>\n \u2013 Regular formative exercises <\/p>\n Final evaluation:<\/strong><\/p>\n <\/p>\n \u2013 Level test at end of training <\/p>\n <\/p>\n Certificate of completion:<\/strong><\/p>\n <\/p>\n \u2013 Issued at end of training (80% minimum attendance) <\/p>\n ELE USAL Diploma:<\/strong><\/p>\n <\/p>\n \u2013 Internal certification from University of Salamanca <\/p>\n Official DELE\/SIELE certifications:<\/strong><\/p>\n <\/p>\n \u2013 Preparation provided in our certifying training courses <\/p>\n <\/p>\n <\/p>\n In accordance with indicator 31 of the Qualiopi framework, any complaint must be made:<\/p>\n <\/p>\n In writing:<\/strong><\/p>\n <\/p>\n \u2013 Email:\u00a0info@strasbourg-eleusal.com<\/span><\/a> <\/p>\n Deadline:<\/strong>\u00a0Within 30 days following the facts<\/p>\n <\/p>\n Processing:<\/strong><\/p>\n <\/p>\n \u2013 Acknowledgment of receipt within 48 hours <\/p>\n <\/p>\n In accordance with article L. 612-1 of the Consumer Code, in case of persistent disagreement after written complaint, you may use a consumer mediator free of charge:<\/p>\n Mediator contact:<\/strong>\u00a0Available upon request at\u00a0info@strasbourg-eleusal.com<\/span><\/a>\u00a0or on our website.<\/p>\n <\/p>\n <\/p>\n ELE USAL Strasbourg is committed to universal accessibility in accordance with the law of February 11, 2005:<\/p>\n <\/p>\n Disability coordinator:<\/strong><\/p>\n <\/p>\n \u2013 Mrs. Diana BRAVO MORENO <\/p>\n Commitment:<\/strong><\/p>\n <\/p>\n \u2013 Personalized welcome and support <\/p>\n Prior contact mandatory:<\/strong>\u00a0Before any registration for feasibility study and implementation of necessary adaptations.<\/p>\n <\/p>\n Premises:<\/strong>\u00a0Premises located on 2nd floor without elevator. Direct access for persons with reduced mobility is not possible; however, ELE USAL Strasbourg implements alternative solutions, such as home-based or online sessions, to ensure equitable access to training and compensate for disabilities.<\/p>\n <\/p>\n <\/p>\n 12.1 GDPR compliance<\/strong><\/p>\n <\/p>\n Collected personal data is subject to computer processing in accordance with GDPR (EU 2016\/679) and French Data Protection Act.<\/p>\n <\/p>\n Purposes:<\/strong><\/p>\n <\/p>\n \u2013 Administrative and pedagogical management <\/p>\n Data controller:<\/strong>\u00a0ELE USAL Strasbourg<\/p>\n <\/p>\n <\/p>\n You have the right to access, rectify, erase, object, limit and port data concerning you.<\/p>\n <\/p>\n Exercise of rights:<\/strong>\u00a0info@strasbourg-eleusal.com<\/span><\/a> <\/p>\n <\/p>\n Photographs or videos may be taken during training for communication purposes (website, social networks).<\/p>\n <\/p>\n Consent:<\/strong>\u00a0Requested at registration <\/p>\n <\/p>\n All teaching materials, methods, content and documents remain the exclusive property of:<\/p>\n <\/p>\n \u2013 ELE USAL Strasbourg <\/p>\n Prohibitions:<\/strong><\/p>\n <\/p>\n \u2013 Any reproduction, distribution, commercialization <\/p>\n Sanctions:<\/strong>\u00a0In accordance with articles L. 335-2 and following of the Intellectual Property Code.<\/p>\n <\/p>\n <\/p>\n <\/p>\n ELE USAL Strasbourg’s liability is limited to direct damages resulting from non-performance of its contractual obligations.<\/p>\n <\/p>\n Excluded:<\/strong>\u00a0Indirect damages, loss of opportunity, loss of profit, commercial harm.<\/p>\n <\/p>\n <\/p>\n The trainee is responsible for:<\/p>\n <\/p>\n \u2013 Personal belongings during training <\/p>\n <\/p>\n ELE USAL Strasbourg subscribes to necessary insurance covering:<\/p>\n <\/p>\n \u2013 Professional civil liability <\/p>\n Trainee insurance:<\/strong>\u00a0Trainees are recommended to verify their civil liability insurance coverage.<\/p>\n <\/p>\n <\/p>\n Internal regulations specify:<\/p>\n <\/p>\n \u2013 General operating rules <\/p>\n Communication:<\/strong><\/p>\n <\/p>\n \u2013 Given to each trainee before training start <\/p>\n <\/p>\n 16.1 Grounds for exclusion<\/strong><\/p>\n <\/p>\n ELE USAL reserves the right to exclude a trainee for:<\/p>\n <\/p>\n \u2013 Non-compliance with internal regulations <\/p>\n 16.2 Procedure<\/strong><\/p>\n <\/p>\n \u2013 Prior written warning (except serious misconduct) <\/p>\n 16.3 Consequences<\/strong><\/p>\n <\/p>\n \u2013 Immediate contract termination <\/p>\n <\/p>\n ELE USAL Strasbourg reserves the right to modify these GTS at any time.<\/p>\n <\/p>\n Application:<\/strong>\u00a0New conditions apply to contracts concluded after their publication on our website.<\/p>\n <\/p>\n Current contracts:<\/strong>\u00a0Remain subject to GTS accepted at registration except imperative legal modification.<\/p>\n <\/p>\n <\/p>\n 18.1 Applicable law<\/strong><\/p>\n <\/p>\n These GTS are subject to French law and in particular:<\/p>\n <\/p>\n \u2013 Local Civil Code of Alsace-Moselle (articles 21 to 79) for associative status <\/p>\n <\/p>\n The contract language is French.<\/p>\n <\/p>\n <\/p>\n Mandatory attempt at amicable settlement:<\/strong>\u00a0Consumer mediation<\/p>\n <\/p>\n In case of failure and dispute, exclusive jurisdiction of Strasbourg courts, notwithstanding plurality of defendants or third-party notice.<\/p>\n <\/p>\n <\/p>\n <\/p>\n Detailed training programs and performance indicators (satisfaction rate, success rate, attendance rate) are available:<\/p>\n <\/p>\n \u2013 On our website:\u00a0https:\/\/strasbourg.eleusal.com<\/span><\/a> <\/p>\n <\/p>\n For any questions regarding these GTS:<\/p>\n <\/p>\n
\n\u2013 Legal status: Local law registered association (Bas-Rhin), governed by articles 21 to 79 of the Local Civil Code of Alsace-Moselle
\n\u2013 Registered with: Tribunal Judiciaire de Strasbourg
\n\u2013 Registered office: 9 rue Saint-Alo\u00efse, 67100 Strasbourg, France
\n\u2013 SIRET: 812 275 733 00036
\n\u2013 RNA (National Register of Associations): W671189640
\n\u2013 Activity Declaration Number (NDA): 42 67 05560 67
\n\u2013 Phone: +33 6 67 53 77 41
\n\u2013 Email:\u00a0info@strasbourg-eleusal.com<\/span><\/a>
\n\u2013 Legal representative: Mrs. Diana BRAVO MORENO (President)
\n\u2013 Qualiopi Certification: Qualiopi-certified organization for training actions
\n\u2013 Approved examination center: DELE and SIELE by Instituto Cervantes<\/p>\nARTICLE 2 \u2013 PURPOSE AND SCOPE<\/h3>\n
\n\u2013 Preparation for DELE and SIELE certifications
\n\u2013 Corporate training and OPCO funding
\n\u2013 Individual, group and online courses
\n\u2013 CPF-eligible training (Personal Training Account)<\/p>\n\n
ARTICLE 3 \u2013 TRAINING SERVICES<\/h3>\n
3.1 Nature of services<\/h4>\n
\n\u2013 Individual courses: personalized support
\n\u2013 Online courses: synchronous sessions with live instructor
\n\u2013 Customized training: programs adapted to business needs
\n\u2013 Exam preparation: DELE and SIELE<\/p>\n3.2 Programs and pedagogical objectives<\/h3>\n
\n\u2013 A detailed program adapted to CEFR level
\n\u2013 Action-oriented and communicative pedagogical methods
\n\u2013 Initial assessment (placement test)
\n\u2013 Continuous and final assessment of acquired skills
\n\u2013 Certificate of completion or diploma at end of training<\/p>\n3.3 Pedagogical and technical resources<\/h4>\n
\n\u2013 Provided teaching materials (except textbooks)
\n\u2013 Equipped classrooms at 9 rue Saint-Alo\u00efse, 67100 Strasbourg
\n\u2013 Digital tools (Zoom, Teams depending on training)<\/p>\n3.4 Access conditions and prerequisites<\/h4>\n
\nMandatory placement test:<\/strong>\u00a0Free written and oral assessment (except complete beginners)
\nRegistration deadline:<\/strong>\u00a0Up to 11 working days before training start (7 days for CPF training)
\nResponse time:<\/strong>\u00a048 hours maximum after receiving your request
\nPMR accessibility:<\/strong>\u00a0Premises located on 2nd floor without elevator. Direct access for persons with reduced mobility is not possible; however, ELE USAL Strasbourg implements alternative solutions, such as home-based or online sessions, to ensure equitable access to training and compensate for disabilities.<\/p>\nARTICLE 4 \u2013 PRICING CONDITIONS<\/h3>\n
4.1 Rates<\/h4>\n
\n\u2013 Association membership fee (\u20ac20 per academic year)
\n\u2013 Placement test
\n\u2013 Digital teaching materials
\n\u2013 Certificate of completion<\/p>\n
\n\u2013 Official DELE\/SIELE exam registration fees (Instituto Cervantes rates)
\n\u2013 Possible travel for home courses<\/p>\n4.2 Preferential rates<\/h4>\n
\n\u2013 Students: \u20ac250 discount upon presentation of valid proof<\/p>\n4.3 Financing<\/h4>\n
\n\u2013 Registration via Mon Compte Formation
\n\u2013 Waiting period of 11 working days before training start<\/p>\n
\n\u2013 Accepted methods: bank transfer, check, cash (max \u20ac1000)<\/p>\n4.4 Payment terms<\/h4>\n
\n\u2013 Balance: at latest 7 days before training start<\/p>\n
\n\u2013 Late payment penalties: 3 times the legal interest rate
\n\u2013 Flat-rate compensation for recovery costs: \u20ac40<\/p>\nARTICLE 5 \u2013 REGISTRATION PROCEDURES<\/h3>\n
5.1 Registration procedure<\/h4>\n
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5.2 Documents to provide<\/h4>\n
\n\u2013 Parental authorization for minors
\n\u2013 Student or job seeker proof (if discount)
\n\u2013 RQTH notification (if adaptation needed)<\/p>\n5.3 Group formation<\/h4>\n
\n\u2013 Offer an individual course with adapted hours (proportional reduction)
\n\u2013 Fully refund amounts paid<\/p>\nARTICLE 6 \u2013 CANCELLATION, POSTPONEMENT AND WITHDRAWAL<\/h3>\n
6.1 Right of withdrawal (non-CPF training)<\/h4>\n
\nProcedures:<\/strong>\u00a0Notification by email or registered mail
\nRefund:<\/strong>\u00a0Within 14 days following withdrawal notification
\nException:<\/strong>\u00a0If training has started during the withdrawal period with your express agreement, you must pay pro rata for hours completed.<\/p>\n6.2 Cancellation by trainee (outside withdrawal period)<\/h4>\n
\n\u2013\u00a0Options offered:<\/strong>
\n\u2013 Training postponement to later date without additional fees
\n\u2013 Full refund of amounts paid within 30 days<\/p>\n6.4 Force majeure<\/h4>\n
\n\u2013 Death of close relative (spouse, parent, child)
\n\u2013 Economic dismissal
\n\u2013 Unforeseeable and mandatory professional transfer
\n\u2013 Exceptional event independent of parties’ will (natural disaster, epidemic, etc.)<\/p>\nARTICLE 7 \u2013 OBLIGATIONS OF THE PARTIES<\/h3>\n
7.1 ELE USAL Strasbourg obligations<\/h3>\n
\n\u2013 Make available qualified and experienced trainers
\n\u2013 Provide digital teaching materials
\n\u2013 Ensure individual and collective pedagogical monitoring
\n\u2013 Issue monthly attendance certificates
\n\u2013 Issue certificate of completion at end of training
\n\u2013 Respect confidentiality of personal data (GDPR)
\n\u2013 Maintain Qualiopi certification<\/p>\n7.2 Trainee obligations<\/h4>\n
\n\u2013 Have requested equipment (textbook, computer if online course)
\n\u2013 Respect organization’s internal regulations
\n\u2013 Pay training fees within agreed deadlines
\n\u2013 Report any absence in advance by email or phone
\n\u2013 Actively engage in training pathway
\n\u2013 Treat trainers, staff and other learners with respect
\n\u2013 Complete requested evaluations (placement, satisfaction, achievements)<\/p>\nARTICLE 8 \u2013 ATTENDANCE AND ABSENTEEISM<\/h3>\n
8.1 Attendance obligation<\/h4>\n
\n\u2013 Validate CPF or OPCO funding
\n\u2013 Benefit from evaluations and pedagogical progression<\/p>\n8.2 Absence management<\/h4>\n
\n\u2013 Session postponement when possible
\n\u2013 No refund<\/p>\n
\n\u2013 No refund
\n\u2013 Risk of contract termination in case of repeated absences<\/p>\n
\n\u2013 Or by phone: +33 6 67 53 77 41<\/p>\nARTICLE 9 \u2013 EVALUATION AND CERTIFICATION<\/h3>\n
9.1 Evaluation procedures<\/h4>\n
\n\u2013 Level determination according to CEFR (A1 to C2)<\/p>\n
\n\u2013 Class participation
\n\u2013 Personal work<\/p>\n
\n\u2013 Measurement of progress achieved<\/p>\n9.2 Certifications and certificates<\/h4>\n
\n\u2013 Compliant with training organization regulations
\n\u2013 Mentions: objectives, nature, duration, results achieved<\/p>\n
\n\u2013 Upon request and according to conditions<\/p>\n
\n\u2013 Registration and exam: Instituto Cervantes sessions
\n\u2013 Additional exam fees (between \u20ac100 and \u20ac220 depending on level)
\n\u2013 CPF training: DELE exam mandatory and included in pathway<\/p>\nARTICLE 10 \u2013 COMPLAINTS AND MEDIATION<\/h3>\n
10.1 Complaint procedure<\/h4>\n
\n\u2013 Mail: ELE USAL Strasbourg, 9 rue Saint-Alo\u00efse, 67100 Strasbourg
\n\u2013 Dedicated form: available on our website (Link here<\/span><\/a>)<\/p>\n
\n\u2013 Internal analysis and investigation
\n\u2013 Reasoned response within maximum 15 working days
\n\u2013 Traceability and follow-up for continuous improvement<\/p>\n10.2 Consumer mediation<\/h4>\n
ARTICLE 11 \u2013 DISABILITY ACCESSIBILITY<\/h3>\n
\n\u2013 Email:\u00a0dbmoreno@strasbourg-eleusal.com<\/span><\/a>
\n\u2013 Phone: +33 6 67 53 77 41<\/p>\n
\n\u2013 Adaptation of content and pedagogical pace
\n\u2013 Adaptation of evaluation methods
\n\u2013 Partnerships: AGEFIPH, Cap Emploi, specialized organizations<\/p>\nARTICLE 12 \u2013 PERSONAL DATA PROTECTION<\/h3>\n
\n\u2013 Billing and payment monitoring
\n\u2013 Communication about our training courses<\/p>\n12.2 Individual rights<\/h4>\n
\nResponse time:<\/strong>\u00a01 month maximum
\nCNIL complaint:<\/strong>\u00a0https:\/\/www.cnil.fr<\/span><\/a>
\nFor more information:<\/strong>\u00a0See our\u00a0Privacy Policy<\/span><\/a>.<\/p>\n12.3 Image rights<\/h4>\n
\nWithdrawal:<\/strong>\u00a0Possible at any time by email
\nObjection:<\/strong>\u00a0Mention at registration<\/p>\nARTICLE 13 \u2013 INTELLECTUAL PROPERTY<\/h3>\n
\n\u2013 University of Salamanca (USAL)
\n\u2013 Their respective authors<\/p>\n
\n\u2013 Any use for purposes other than personal
\n\u2013 Without prior written authorization<\/p>\nARTICLE 14 \u2013 LIABILITY AND INSURANCE<\/h3>\n
14.1 Organization liability<\/h4>\n
14.2 Trainee liability<\/h4>\n
\n\u2013 Damage they may cause to premises or equipment
\n\u2013 Travel and safety outside training<\/p>\n14.3 Insurance<\/h4>\n
\n\u2013 Premises and equipment
\n\u2013 Trainers’ civil liability<\/p>\nARTICLE 15 \u2013 INTERNAL REGULATIONS<\/h3>\n
\n\u2013 Discipline and safety rules
\n\u2013 Applicable disciplinary sanctions<\/p>\n
\n\u2013 Available on our website
\n\u2013 Acceptance mandatory<\/p>\nARTICLE 16 \u2013 EXCLUSION AND TERMINATION<\/h3>\n
\n\u2013 Disruptive or disrespectful behavior
\n\u2013 Repeated and unjustified absences (rate < 80%)
\n\u2013 Non-payment of training fees
\n\u2013 Serious breach of contractual obligations<\/p>\n
\n\u2013 Interview with management
\n\u2013 Exclusion notification by registered mail with acknowledgment of receipt<\/p>\n
\n\u2013 No refund of amounts paid
\n\u2013 Billing of hours already completed if installment payment<\/p>\nARTICLE 17 \u2013 MODIFICATION OF GTS<\/h3>\n
ARTICLE 18 \u2013 APPLICABLE LAW AND JURISDICTION<\/h3>\n
\n\u2013 Labor Code (Book III, Title III) for professional training
\n\u2013 Consumer Code for relations with individuals
\n\u2013 GDPR and Data Protection Act<\/p>\n18.2 Contract language<\/h4>\n
18.3 Jurisdiction<\/h4>\n
ARTICLE 19 \u2013 ADDITIONAL INFORMATION<\/h3>\n
19.1 Program and performance indicators<\/h4>\n
\n\u2013 Upon request:\u00a0info@strasbourg-eleusal.com<\/span><\/a><\/p>\n19.2 Contact<\/h4>\n