[vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column][vc_column_text]<\/p>\n
<\/p>\n
ELE USAL STRASBOURG Spanish Language Institute<\/strong><\/p>\n Association registered under local law \u2013 Qualiopi-certified training organisation<\/strong><\/p>\n <\/p>\n Last update:<\/strong> 27 October 2025<\/p>\n <\/p>\n <\/p>\n These Internal Regulations have been drawn up in accordance with the provisions of Articles L. 6352-3, L. 6352-4, L. 6352-5 and R. 6352-1 to R. 6352-15 of the Labour Code.<\/strong><\/p>\n <\/p>\n Their purpose is to determine:<\/p>\n <\/p>\n \u2013 The main measures applicable to health and safety<\/strong> in the establishment<\/p>\n \u2013 The rules applicable to discipline<\/strong>, in particular the nature and scale of sanctions applicable to trainees and their rights<\/p>\n \u2013 The terms and conditions for the representation of trainees<\/strong> (for training courses of more than 500 hours)<\/p>\n <\/p>\n Scope of application:<\/strong> These internal regulations apply to all trainees<\/strong> enrolled in training courses provided by ELE USAL Strasbourg, regardless of their status (employee, job seeker, student, private individual, etc.) and the training method (face-to-face, distance learning, hybrid).<\/p>\n <\/p>\n Acceptance:<\/strong> The internal regulations are given to each trainee before their final enrolment. Signing the contract or training agreement constitutes full and complete acceptance of these regulations.<\/p>\n <\/p>\n Communication:<\/strong><\/p>\n <\/p>\n \u2013 Provided individually before enrolment<\/p>\n \u2013 Available on our website: https:\/\/strasbourg.eleusal.com\u00a0<\/a><\/p>\n \u2013 Available for consultation at our premises at 9 rue Saint-Alo\u00efse, 67100 Strasbourg<\/p>\n <\/p>\n Important note:<\/strong> When the training takes place on the premises of a company or institution that already has internal regulations, the health and safety measures applicable to trainees are those of the host institution, in accordance with Article R. 6352-1 of the Labour Code.<\/p>\n <\/p>\n <\/p>\n Name:<\/strong> INSTITUT DE LANGUE ESPAGNOLE ELE USAL STRASBOURG<\/p>\n Legal status:<\/strong> Association registered under local law (Bas-Rhin), governed by Articles 21 to 79 of the Local Civil Code of Alsace-Moselle<\/p>\n Head office:<\/strong> 9 rue Saint-Alo\u00efse, 67100 Strasbourg, France<\/p>\n SIRET:<\/strong> 812 275 733 00036<\/p>\n RNA:<\/strong> W671189640<\/p>\n NDA:<\/strong> 42 67 05560 67<\/p>\n Legal representative:<\/strong> Ms Diana BRAVO MORENO (Chair)<\/p>\n Qualiopi certification:<\/strong> Qualiopi-certified organisation for training activities<\/p>\n Approved examination centre:<\/strong> DELE and SIELE by the Instituto Cervantes<\/p>\n Contact:<\/strong><\/p>\n Telephone: +33 6 67 53 77 41<\/p>\n Email: info@strasbourg-eleusal.com<\/span><\/a><\/p>\n <\/p>\n <\/p>\n <\/p>\n ELE USAL Strasbourg undertakes to welcome all trainees with respect for their person,<\/strong> regardless of:<\/p>\n <\/p>\n \u2013 Their origin, nationality, culture<\/p>\n \u2013 Their opinions, religious beliefs<\/p>\n \u2013 Their gender, sexual orientation<\/p>\n \u2013 Their age<\/p>\n \u2013 Their level of education or social situation<\/p>\n <\/p>\n In return,<\/strong> each trainee is asked to observe the same behaviour of mutual respect<\/strong> towards trainers, administrative staff and other trainees.<\/p>\n <\/p>\n <\/p>\n In accordance with the principles of public service neutrality<\/strong> and educational values, trainees and trainers must refrain from any political, religious or ideological proselytism on the training premises.<\/p>\n <\/p>\n <\/p>\n ELE USAL Strasbourg guarantees equal treatment for all trainees and is committed to combating all forms of discrimination and moral or sexual harassment, in accordance with Articles L. 1132-1 et seq. of the Labour Code.<\/p>\n <\/p>\n Harassment and discrimination officer:<\/strong><\/p>\n Ms Diana BRAVO MORENO \u2013 info@strasbourg-eleusal.com<\/span><\/a><\/p>\n <\/p>\n <\/p>\n <\/p>\n Each trainee must ensure their own personal safety<\/strong> and that of other participants<\/strong> by complying with the general and specific instructions in force on the training premises.<\/p>\n <\/p>\n <\/p>\n Trainees must help to keep the premises clean at all times.<\/strong><\/p>\n <\/p>\n Prohibitions:<\/strong><\/p>\n <\/p>\n \u2013 Eating in the classrooms (except in designated areas)<\/p>\n \u2013 Littering outside of the designated bins<\/p>\n \u2013 Damaging equipment, walls or furniture<\/p>\n <\/p>\n <\/p>\n Mandatory display:<\/strong> Fire safety instructions, a map showing the location of fire extinguishers and emergency exits are displayed in a visible location on the premises.<\/p>\n <\/p>\n Trainees’ obligations:<\/strong><\/p>\n <\/p>\n \u2013 Familiarise yourself with the evacuation instructions on the first day.<\/p>\n \u2013 Do not block emergency exits.<\/p>\n \u2013 In the event of an alarm, evacuate immediately and calmly according to the instructions given by the trainer or staff.<\/p>\n \u2013 Go to the designated assembly point.<\/p>\n <\/p>\n Prohibition:<\/strong> Smoking is strictly prohibited in the training premises, in accordance with Decree No. 2006-1386 of 15 November 2006.<\/p>\n <\/p>\n Use of safety equipment:<\/strong> It is prohibited to handle safety equipment (fire extinguishers, alarms) except in a real emergency.<\/p>\n <\/p>\n <\/p>\n Strictly prohibited:<\/strong><\/p>\n <\/p>\n \u2013 Bringing alcoholic beverages onto the premises or consuming them on the premises<\/p>\n \u2013 Bringing narcotics onto the premises, consuming them or being under their influence<\/p>\n \u2013 Entering or remaining on the premises while intoxicated or under the influence of illegal substances<\/p>\n <\/p>\n Penalty:<\/strong> Any breach of this prohibition will result in disciplinary action against the trainee, up to and including permanent exclusion without refund.<\/p>\n <\/p>\n <\/p>\n Any accident or incident occurring during training must be reported immediately<\/strong> by the injured trainee or witnesses:<\/p>\n <\/p>\n \u2013 To the trainer present<\/p>\n \u2013 To management: info@strasbourg-eleusal.com<\/span><\/a> \/ +33 6 67 53 77 41<\/p>\n <\/p>\n An accident register<\/strong> is kept available for inspection by the labour inspectorate.<\/p>\n <\/p>\n <\/p>\n Trainees are responsible for the materials made available to them:<\/p>\n <\/p>\n \u2013 Treat teaching and IT equipment with respect<\/p>\n \u2013 Do not move furniture without authorisation<\/p>\n \u2013 Report any damage or malfunction immediately<\/p>\n <\/p>\n Liability:<\/strong> Any deliberate damage will result in the trainee being held civilly liable and may give rise to a claim for financial compensation.<\/p>\n <\/p>\n <\/p>\n <\/p>\n Attendance requirement:<\/strong> Attendance at all scheduled classes is mandatory<\/strong>. A minimum attendance rate of 80%<\/strong> is required in order to:<\/p>\n <\/p>\n \u2013 Obtain the certificate of completion<\/p>\n \u2013 Validate CPF or OPCO funding<\/p>\n \u2013 Take the DELE\/SIELE exams (for certified training courses)<\/p>\n <\/p>\n Punctuality:<\/strong> Trainees undertake to respect the training schedule. Repeated and unjustified lateness may result in disciplinary action.<\/p>\n <\/p>\n In case of late arrival:<\/strong><\/p>\n <\/p>\n \u2013 Notify the trainer or management immediately.<\/p>\n \u2013 Late arrivals of more than 15 minutes may result in refusal of access to the class in order to avoid disrupting the group.<\/p>\n <\/p>\n <\/p>\n Mandatory notification:<\/strong> All absences must be reported before the start of the course by:<\/p>\n <\/p>\n \u2013 Email: info@strasbourg-eleusal.com<\/span><\/a><\/p>\n \u2013 Telephone: +33 6 67 53 77 41<\/p>\n <\/p>\n Justification:<\/strong> Absences must be justified within 48 hours<\/strong> by:<\/p>\n <\/p>\n \u2013 Medical certificate<\/p>\n \u2013 Professional justification<\/p>\n \u2013 Any official document attesting to the reason for absence<\/p>\n <\/p>\n Unjustified absences:<\/strong><\/p>\n <\/p>\n \u2013 No compensation or make-up classes<\/p>\n \u2013 No refund<\/p>\n \u2013 Risk of contract termination in the event of repeated absences (attendance rate < 80%)<\/p>\n <\/p>\n Justified absences:<\/strong><\/p>\n <\/p>\n \u2013 Possibility of make-up classes depending on the trainer’s availability (not guaranteed)<\/p>\n \u2013 Postponement of sessions where possible<\/p>\n \u2013 No refund<\/p>\n <\/p>\n <\/p>\n Trainees must sign the attendance sheets<\/strong> at the start of each half-day of training (morning and afternoon) or each time they log in for remote training courses.<\/p>\n <\/p>\n Important:<\/strong> These sheets constitute legal proof<\/strong> of attendance required by funding bodies (OPCO, Caisse des D\u00e9p\u00f4ts CPF, etc.) and by the supervisory authorities.<\/p>\n <\/p>\n Falsification:<\/strong> Any falsification of a signature constitutes serious misconduct<\/strong> and may result in permanent exclusion and legal proceedings.<\/p>\n <\/p>\n <\/p>\n Dress code:<\/strong> Appropriate and modest clothing is required. Clothing that may cause offence or discomfort is prohibited.<\/p>\n <\/p>\n Expected behaviour:<\/strong><\/p>\n <\/p>\n \u2013 Respect trainers, staff and other trainees<\/p>\n \u2013 Do not disrupt the smooth running of classes<\/p>\n \u2013 Participate actively in educational activities<\/p>\n \u2013 Respect speaking times and the trainer’s instructions<\/p>\n \u2013 Adopt a constructive and caring attitude<\/p>\n <\/p>\n Prohibitions:<\/strong><\/p>\n <\/p>\n \u2013 Aggressive, violent, abusive or disrespectful behaviour<\/p>\n \u2013 Moral or sexual harassment<\/p>\n \u2013 Discrimination in any form<\/p>\n \u2013 Use of mobile phones during classes (unless authorised by the trainer)<\/p>\n \u2013 Inappropriate use of computers or tablets for non-educational purposes<\/p>\n – Photographing\/filming classes or people without prior authorisation<\/p>\n <\/p>\n <\/p>\n Trainees undertake to:<\/p>\n <\/p>\n \u2013 Complete the exercises and assignments requested between sessions<\/p>\n \u2013 Attend the assessments scheduled in the programme<\/p>\n \u2013 Actively prepare for classes (reading, revision)<\/p>\n \u2013 Meet the deadlines for submitting assignments<\/p>\n <\/p>\n <\/p>\n For online or hybrid training courses:<\/p>\n <\/p>\n Required equipment:<\/strong><\/p>\n <\/p>\n \u2013 Stable internet connection<\/p>\n \u2013 Computer with working webcam and microphone<\/p>\n \u2013 Quiet environment conducive to learning<\/p>\n <\/p>\n Rules of conduct:<\/strong><\/p>\n <\/p>\n \u2013 Log in at the scheduled time<\/p>\n \u2013 Turn on your camera (unless there are justified technical difficulties)<\/p>\n \u2013 Mute your microphone when you are not speaking<\/p>\n \u2013 Use the chat function in a respectful and relevant manner<\/p>\n <\/p>\n Confidentiality:<\/strong> It is strictly forbidden<\/strong> to record, broadcast or share online courses without prior written authorisation from ELE USAL Strasbourg.<\/p>\n <\/p>\n <\/p>\n All teaching materials (documents, presentations, exercises, videos) are the exclusive property<\/strong> of ELE USAL Strasbourg and the University of Salamanca.<\/p>\n <\/p>\n Prohibitions:<\/strong><\/p>\n <\/p>\n \u2013 Reproducing, distributing or commercialising the materials<\/p>\n \u2013 Using the content for purposes other than personal use<\/p>\n \u2013 Transmitting the materials to third parties<\/p>\n <\/p>\n Penalties:<\/strong> In accordance with Articles L. 335-2 et seq. of the Intellectual Property Code, any violation is subject to civil and criminal prosecution.<\/p>\n <\/p>\n <\/p>\n <\/p>\n Any breach of these internal regulations may result in disciplinary action.<\/p>\n <\/p>\n Scale of sanctions<\/strong> (in ascending order of severity):<\/p>\n <\/p>\n <\/p>\n <\/p>\n Disciplinary action may be taken in the event of:<\/p>\n <\/p>\n \u2013 Failure to comply with health and safety rules<\/p>\n \u2013 Repeated and unjustified absences<\/p>\n \u2013 Repeated tardiness<\/p>\n \u2013 Disruptive or disrespectful behaviour<\/p>\n \u2013 Physical or verbal violence<\/p>\n \u2013 Moral or sexual harassment<\/p>\n \u2013 Discrimination<\/p>\n \u2013 Drunkenness or use of narcotics<\/p>\n \u2013 Deliberate damage to equipment<\/p>\n \u2013 Falsification of documents (signing in, certificates)<\/p>\n \u2013 Theft<\/p>\n \u2013 Non-payment of training fees<\/p>\n \u2013 Any other serious breach of these provisions<\/p>\n <\/p>\n <\/p>\n For sanctions other than a verbal warning:<\/strong><\/p>\n <\/p>\n <\/p>\n Exception \u2013 Serious misconduct:<\/strong> In the event of serious misconduct (violence, harassment, drunkenness), expulsion may be immediate as a precautionary measure, pending the preliminary interview.<\/p>\n <\/p>\n <\/p>\n The trainee has the right to:<\/p>\n <\/p>\n \u2013 Be informed in writing of the grievances against them<\/p>\n \u2013 Present their observations and defence during the interview<\/p>\n \u2013 Be assisted during the interview<\/p>\n \u2013 Challenge the sanction before the competent courts<\/p>\n <\/p>\n Appeals:<\/strong> In the event of a dispute, the intern may refer the matter to:<\/p>\n <\/p>\n \u2013 Consumer mediation (Art. L. 612-1 of the Consumer Code)<\/p>\n \u2013 The Labour Court (for employees)<\/p>\n \u2013 The competent civil courts<\/p>\n <\/p>\n <\/p>\n No previous penalty exceeding six months may be invoked in support of a new penalty.<\/p>\n <\/p>\n <\/p>\n In accordance with Article L. 6352-4 of the Labour Code, for training courses lasting more than 500 hours in total,<\/strong> trainees shall elect full delegates<\/strong> and substitute delegates.<\/strong><\/p>\n <\/p>\n <\/p>\n Voting rights and eligibility:<\/strong> All trainees are eligible to vote and stand<\/strong> for election, with the exception of:<\/p>\n <\/p>\n \u2013 Prisoners admitted to a training course<\/p>\n \u2013 Trainees in individual training<\/p>\n <\/p>\n Number of delegates:<\/strong><\/p>\n <\/p>\n \u2013 1 full delegate and 1 substitute delegate for 4 to 25 trainees<\/p>\n \u2013 2 full delegates and 2 substitute delegates for 26 to 100 trainees<\/p>\n \u2013 And so on for each additional 100 trainees<\/p>\n <\/p>\n Voting:<\/strong> The election is held by single-member plurality voting<\/strong> during training hours, no later than 60 days<\/strong> after the start of the training course.<\/p>\n <\/p>\n Organisation:<\/strong> The management of ELE USAL Strasbourg organises the voting and ensures that it runs smoothly.<\/p>\n <\/p>\n <\/p>\n Delegates represent trainees<\/strong> in dealings with the training organisation for all matters relating to:<\/p>\n <\/p>\n \u2013 General training conditions<\/p>\n \u2013 The organisation of training<\/p>\n \u2013 Health and safety<\/p>\n \u2013 The application of internal regulations<\/p>\n <\/p>\n They may:<\/p>\n <\/p>\n \u2013 Submit any suggestions, collective or individual complaints<\/p>\n \u2013 Refer any difficulties encountered to the management or trainers<\/p>\n <\/p>\n <\/p>\n Delegates shall be given the time necessary to perform their duties during training hours.<\/p>\n <\/p>\n They shall be protected against any discriminatory measures on account of their mandate.<\/p>\n <\/p>\n <\/p>\n <\/p>\n In accordance with the GDPR (EU 2016\/679) and the French Data Protection Act, ELE USAL Strasbourg collects and processes trainees’ personal data for the following purposes:<\/p>\n <\/p>\n \u2013 Administrative and educational management<\/p>\n \u2013 Training monitoring and assessment<\/p>\n \u2013 Legal obligations (certificates, funding)<\/p>\n <\/p>\n Data controller:<\/strong> ELE USAL Strasbourg<\/p>\n <\/p>\n <\/p>\n Each trainee has the right to:<\/p>\n <\/p>\n \u2013 Access, rectify and erase their data<\/p>\n \u2013 Object to and restrict the processing of their data<\/p>\n \u2013 Data portability<\/p>\n <\/p>\n Exercising your rights: info@strasbourg-eleusal.com<\/span><\/a><\/p>\n <\/p>\n Complaints: CNIL (www.cnil.fr<\/span><\/a>)<\/p>\n <\/p>\n For more information: Please consult our Privacy Policy<\/strong><\/a> available on our website.<\/p>\n <\/p>\n <\/p>\n Photographs or videos may be taken during training courses for communication purposes.<\/p>\n <\/p>\n Consent:<\/strong> Obtained at the time of registration<\/p>\n <\/p>\n Withdrawal:<\/strong> Possible at any time<\/p>\n <\/p>\n Objection:<\/strong> To be indicated at the time of registration<\/p>\n <\/p>\n <\/p>\n <\/p>\n ELE USAL Strasbourg is committed to welcoming people with disabilities and to implementing the necessary reasonable adjustments,<\/strong> in accordance with the law of 11 February 2005.<\/p>\n <\/p>\n <\/p>\n Ms Diana BRAVO MORENO<\/strong><\/p>\n Email: dbmoreno@strasbourg-eleusal.com<\/span><\/a><\/p>\n Telephone: +33 6 67 53 77 41<\/p>\n <\/p>\n Responsibilities:<\/strong> Welcoming, supporting and adapting courses and teaching methods.<\/p>\n <\/p>\n <\/p>\n Any trainee requiring accommodation must contact the disability advisor before registering<\/strong> in order to assess feasibility and put the necessary arrangements in place (equipment, pace, materials, assessment, etc.).<\/p>\n <\/p>\n Partnerships:<\/strong> AGEFIPH, Cap Emploi, MDPH, specialised organisations.<\/p>\n <\/p>\n Premises:<\/strong> Premises located on the 2nd floor without a lift. Direct access for people with reduced mobility is not possible; however, ELE USAL Strasbourg is implementing alternative solutions, including home-based or remote sessions.<\/p>\n <\/p>\n <\/p>\n <\/p>\n In accordance with indicator 31 of the Qualiopi standard, any complaint relating to the conduct of the training course may be made:<\/p>\n <\/p>\n In writing:<\/p>\n <\/p>\n \u2013 Email: info@strasbourg-eleusal.com<\/span><\/a><\/p>\n \u2013 Post: 9 rue Saint-Alo\u00efse, 67100 Strasbourg<\/p>\n \u2013 Online form: available on our website [ Link here<\/strong><\/a> ]<\/p>\n <\/p>\n Deadline:<\/strong> Within 30 days of the events<\/p>\n <\/p>\n <\/p>\nPREAMBLE<\/h3>\n
ARTICLE 1 \u2013 IDENTIFICATION OF THE ORGANISATION<\/h3>\n
ARTICLE 2 \u2013 GENERAL PROVISIONS<\/h3>\n
2.1 Fundamental principles<\/h4>\n
2.2 Neutrality and secularism<\/h4>\n
2.3 Equality and non-discrimination<\/h4>\n
ARTICLE 3 \u2013 HEALTH AND SAFETY<\/h3>\n
3.1 General obligations<\/h4>\n
3.2 Cleanliness of the premises<\/h4>\n
3.3 Fire safety instructions<\/h4>\n
3.4 Alcohol, drugs and prohibited substances<\/h4>\n
3.5 Accidents \u2013 Mandatory reporting<\/h4>\n
3.6 Materials and equipment<\/h4>\n
ARTICLE 4 \u2013 DISCIPLINE AND TRAINING CONDITIONS<\/h3>\n
4.1 Attendance and punctuality<\/h4>\n
4.2 Absence management<\/h4>\n
4.3 Attendance sheets<\/h4>\n
4.4 Dress code and behaviour<\/h4>\n
4.5 Personal work and assignments<\/h4>\n
4.6 Use of digital tools<\/h4>\n
4.7 Intellectual property<\/h4>\n
ARTICLE 5 \u2013 DISCIPLINARY SANCTIONS<\/h3>\n
5.1 Nature of sanctions<\/h4>\n
\n
5.2 Grounds for disciplinary action<\/h4>\n
5.3 Disciplinary procedure<\/h4>\n
\n
5.4 Rights of the trainee<\/h4>\n
5.5 Limitation period<\/h4>\n
ARTICLE 6 \u2013 REPRESENTATION OF TRAINEES<\/h3>\n
6.1 Election procedures<\/h4>\n
6.2 Role of delegates<\/h4>\n
6.3 Resources made available<\/h4>\n
ARTICLE 7 \u2013 PROTECTION OF PERSONAL DATA<\/h3>\n
7.1 Data processing<\/h4>\n
7.2 Trainees’ rights<\/h4>\n
7.3 Image rights<\/h4>\n
ARTICLE 8 \u2013 ACCESSIBILITY AND DISABILITY<\/h3>\n
8.1 Commitment<\/h4>\n
8.2 Disability Officer<\/h4>\n
8.3 Requests for accommodation<\/h4>\n
ARTICLE 9 \u2013 COMPLAINTS<\/h3>\n
9.1 Procedure<\/h4>\n
9.2 Processing<\/h4>\n