People with Disabilities
ELE USAL Strasbourg – Qualiopi Certified Training Organization
Last updated: July 05, 2026
Quality and Accessibility Commitment
ELE USAL Strasbourg is Qualiopi certified and is fully committed to universal accessibility in accordance with the French Law of February 11, 2005, for equal rights and opportunities.
Our organization strictly complies with Indicator 26 of the Qualiopi framework, which requires mobilizing the necessary expertise, tools, and networks to welcome, support, train, or guide people with disabilities.
- Non-discrimination: Equal treatment for all learners.
- Right to compensation: Educational, technical, and organizational adaptations.
- Accessibility for all: Solutions adapted to each type of disability.
- Personalized support: Individualized monitoring throughout the training.
Legal definition of disability
According to Article L.114 of the French Social Action and Families Code, a disability is defined as:
This definition includes motor, sensory, psychic, and cognitive disabilities, learning disorders (DYS, ADHD), disabling diseases (diabetes, epilepsy), and multiple disabilities.
Premises accessibility and reception
📍 Address: 9 rue Saint-Aloïse, 67100 Strasbourg
⚠️ Important information: Our premises are located on the 2nd floor without an elevator.
In accordance with the principle of disability compensation, and given the impossibility of welcoming People with Reduced Mobility (PRM) in our premises, we systematically offer alternative solutions:
- Home classes: Organization of training sessions at the learner’s home.
- Online classes: Distance learning via video conference (Zoom, Teams).
- Hybrid classes: A combination of face-to-face and distance learning.
- Alternative locations: Classes in accessible partner premises.
- Parking: PRM parking spaces available at Place Saint-Aloïse.
Disability Referent and Support
Mrs. Diana BRAVO MORENO (President and Disability Referent)
- Phone: +33 6 67 53 77 41
- Email: dbravom@strasbourg-eleusal.com
Her missions (Qualiopi Indicator 26): evaluate needs, draw up an Individualized Support Plan (PAI), coordinate adaptations, liaise with specialized partners (AGEFIPH, MDPH), and mobilize financial aid.
Reception Procedure – Mandatory Steps
- MANDATORY prior contact: You must inform us of your situation before registration to assess feasibility and anticipate necessary accommodations.
- Needs analysis interview: Personalized discussion to identify required compensations.
- Questionnaire: Download our specific needs form (PDF), fill it out, and return it to us.
- PAI Development: Creation of the Individualized Support Plan.
- Implementation and monitoring: Regular support throughout the training program.
Educational adaptations by type of disability
| Type of disability | Main adaptations |
|---|---|
| Motor disability | Online/home training, extra time (+33%), editable digital materials, writing assistance. |
| Visual impairment | Enlarged documents (A3, 18pts), high contrast, extra time, Braille material (via ONCE) for exams, human reader. |
| Hearing impairment | Written instructions, subtitling, constant rephrasing, optimal seating, partial exemptions (DELE exams). |
| DYS Disorders & ADHD | Extra time (+33%), adapted fonts (OpenDyslexic), frequent breaks, short and structured instructions. |
| Autism Spectrum (ASD) | Stable routine, explicit instructions, controlled environment, visual supports, pace adaptation. |
| Chronic and psychological illnesses | Flexible hours, discontinuous training, ability to suspend and catch up, tolerance for medical appointments. |
DELE Exams and Specific Adaptations
As an approved examination center, we assist you in requesting accommodations from the Instituto Cervantes.
- Report your disability upon registration.
- Complete the DELE special conditions form (PDF).
- Provide a recent medical certificate (less than 6 months old) or an RQTH (disability recognition) specifying the required accommodations.
The Instituto Cervantes will review and validate the accommodations (extra time, Braille format, computer assistance, exemptions, etc.) on a case-by-case basis.
Partnerships, Networks, and Funding
We mobilize a network of experts to support your integration and help you find financial aid in France:
- AGEFIPH: Funding for additional costs related to disability compensation. (www.agefiph.fr)
- Cap Emploi Grand Est: Support for professional integration and training. (www.capemploi.net)
- MDPH Bas-Rhin: RQTH recognition and PCH benefits. (mdph67.fr)
- FIPHFP: Funding for civil servants.
If our solutions are not suited to your needs, we commit to redirecting you to an appropriate specialized organization. You will never be left without a solution.
Your Rights, Guarantees, and Complaints
You benefit from equal access and treatment (same pricing, no mention of the disability on diplomas). Your medical data is strictly confidential (GDPR).
In case of complaint or dispute:
- Contact your referent: dbravom@strasbourg-eleusal.com
- Defender of Rights (France): www.defenseurdesdroits.fr (09 69 39 00 00)
- European Online Dispute Resolution Platform: ec.europa.eu/consumers/odr
Our belief: Disability is not an obstacle to learning Spanish.
Complies with: French Law of Feb 11, 2005, Labor Code, Qualiopi Framework (Indicator 26), GDPR.
© 2026 Spanish Language Institute ELE USAL Strasbourg